Process FAQ

Do you provide free estimates?


Yes. Just give us a call at the number listed above or fill out our contact form and we can discuss your project and schedule a consultation at your convenience.




What should I expect during the consultation?


A standard consult takes about 30 minutes to complete. When your estimator comes to meet you, they will walk through the project with you and gather all required information to prepare your quote. They will address any concerns, discuss your options, and offer helpful suggestions to make your project perfect. Once we've clarified all details, your estimator will prepare your proposal and send it along for your approval. This will include an outline of services to be performed. We do not give on spot pricing, as we have found that to be similar to guessing jelly beans in a jar. Every quote is well thought out and reviewed, in order to keep pricing consistent and fair for all of our customers.




How many people will work on my project?


The size of our crews varies to accommodate the scope of your project. We typically keep crews between 2-6 professionals, more than that tends to cause redundancy.




What preparation is needed to assure a great paint job?


Preparation is the most important aspect of what we do. Building a house requires a good foundation, just as a great paint job requires appropriate and well thought out preparation. Having a clean surface is essential, some surfaces will require sanding or de-glossing as well. A member of the team can determine if a primer coat is required. Caulking and filling holes/damage prior to applying paint streamlines the project and will give you beautiful results.




What if I have some changes that I would like to make or additional work I would like the crew to do while they are at the project?


We encourage you to reach out to Donnie, the Crew Lead, or Project Manager. In most cases it is more cost effective to issue 'Change Orders' or 'Additional Work Orders' during the course of the project, rather than coming back after the project is completed. Having to prep areas we had already prepared before the project was complete requires more time and material, which makes the project less environmentally friendly and more costly to you.




How will the paint be applied?


While each job varies, a combination of brushes and rollers is typically used on walls and ceilings. We prefer to spray Enamel projects and cabinetry for a high-quality finish. Exterior siding is often sprayed and then back-rolled with rollers to get paint into every nook and cranny.




What should I do to prepare for the project after accepting the bid?


Upon approval of the Proposal, all of your information goes to the Operations Manager, who will contact you to arrange a starting date and put you on our schedule. A detailed scope is then given to your Project Lead. Depending on the size, a pre-visit by the Project Lead will be scheduled the day before, or on the day of before the crew arrives. They will go through the details and any needed prep work by you (e.g. removing items from kitchen drawers for a cabinet painting project).




Will I need to move my furniture?


That depends on whether you would like to move it, or have our crew move it for you (we are more than happy to do so). Furniture should be moved into the center of the room for wall painting, and to the perimeter for ceilings. We move according to your specific scope, which the Project Lead will discuss with you. As for artwork and wall hangings. If your intention is to return them to that location simply leave the nail in place, otherwise put tape or mark the nail you would like removed.




Will I need to protect my belongings?


Prior to your painting project, we ask that you move anything you are concerned about when possible, such as fragile or breakable items (e.g. pictures, glassware, and electronic devices). We would also be happy to take your instructions if you would rather have us attend to this. We can move furniture and even wall mounted TVs if needed. We take careful observation of anything we do handle and bring any and all concerns and notes to the Crew Lead's attention, who will communicate this to you. We pride ourselves on being trustworthy, but if you wish to be in your home while we paint that is perfectly acceptable. If you look through our testimonials, we are praised for being un-intrusive and accommodating to the homeownerrs priorities.




Can we break the project into phases?


Yes. We provide a detailed and itemized quote to the client to allow them the opportunity to break the project into phases if need be. By listing the cost per room or detail in our estimates our customers have a much easier time prioritizing and keeping within their budget.




What happens after the project is completed?


Final inspection: We recommend a project walk through with Donnie or a Project Lead. Depending on the size and scope we may even leave you a roll of blue tape for a few days so you can mark things we may have not noticed during the final inspection. Different details may become noticeable in different lighting throughout the day and night.





Interior FAQ

What about self-priming paints?


Self-priming paints are not as simple as they appear. We use primers. Oil based on all raw wood. Any grayed wood needs to be sanded back to color as the oxidized wood behaves like dead layers of skin. We need to exfoliate before application, or the paint will not last as long as it otherwise could have. We use acrylic primers on unpainted/badly damaged walls as this seals in any smells and helps solidify any spackle that has been applied to ensure the top coat looks solid and consistent. Self-priming paint only works in situations where there is no dramatic color change or flaws in the wall that require spackle.




Why do some paints boast 1 coat coverage?


Simply put; it's a marketing scheme and has not worked very well in our experience. A simple test you can do is roll a sample of such a paint on a peice of glass or plastic and see if it creates a solid coat.




Are tinted primers important?


Yes, there are many instances where the only way to achieve the desired look and finish requires a single solid top coat. Having a tinted primer makes that high-end goal easier and simpler to get. (and means less overall project time) Otherwise we would often have to prime, then paint a top coat, and then another to get what a tinted primer and one top coat can.




What is your basic Interior Process?


Interior painting is mostly about color and we want you to love your new paint job. We also know the decorating experience is what will make or break the final product. The steps below explain the basic interior process.

  • Furniture or smaller items are removed. Large furniture pieces and remaining items are covered.
  • Floors are covered with specific flooring protection or painter's drop cloths based on product and scope.
  • Hardware e.g. doorknobs and outlet covers, are removed or masked off.
  • Flaking paint is scraped and sanded. Holes, dents, and cracks are patched with spackle.
  • Cracks in corners, baseboard, and moldings are caulked.
  • Repaired areas are sanded smooth and primed.





Price FAQ

Do you provide free estimates?


Yes. Just give us a call at the number listed above or fill out our contact form and we can discuss your project and schedule a consultation at your convenience.




What should I expect during the consultation?


A standard consult takes about 30 minutes to complete. When your estimator comes to meet you, they will walk through the project with you and gather all required information to prepare your quote. They will address any concerns, discuss your options, and offer helpful suggestions to make your project perfect. Once we've clarified all details, your estimator will prepare your proposal and send it along for your approval. This will include an outline of services to be performed. We do not give on spot pricing, as we have found that to be similar to guessing jelly beans in a jar. Every quote is well thought out and reviewed, in order to keep pricing consistent and fair for all of our customers.




How many people will work on my project?


The size of our crews varies to accommodate the scope of your project. We typically keep crews between 2-6 professionals, more than that tends to cause redundancy.




What preparation is needed to assure a great paint job?


Preparation is the most important aspect of what we do. Building a house requires a good foundation, just as a great paint job requires appropriate and well thought out preparation. Having a clean surface is essential, some surfaces will require sanding or de-glossing as well. A member of the team can determine if a primer coat is required. Caulking and filling holes/damage prior to applying paint streamlines the project and will give you beautiful results.




What if I have some changes that I would like to make or additional work I would like the crew to do while they are at the project?


We encourage you to reach out to Donnie, the Crew Lead, or Project Manager. In most cases it is more cost effective to issue 'Change Orders' or 'Additional Work Orders' during the course of the project, rather than coming back after the project is completed. Having to prep areas we had already prepared before the project was complete requires more time and material, which makes the project less environmentally friendly and more costly to you.




How will the paint be applied?


While each job varies, a combination of brushes and rollers is typically used on walls and ceilings. We prefer to spray Enamel projects and cabinetry for a high-quality finish. Exterior siding is often sprayed and then back-rolled with rollers to get paint into every nook and cranny.




What should I do to prepare for the project after accepting the bid?


Upon approval of the Proposal, all of your information goes to the Operations Manager, who will contact you to arrange a starting date and put you on our schedule. A detailed scope is then given to your Project Lead. Depending on the size, a pre-visit by the Project Lead will be scheduled the day before, or on the day of before the crew arrives. They will go through the details and any needed prep work by you (e.g. removing items from kitchen drawers for a cabinet painting project).




Will I need to move my furniture?


That depends on whether you would like to move it, or have our crew move it for you (we are more than happy to do so). Furniture should be moved into the center of the room for wall painting, and to the perimeter for ceilings. We move according to your specific scope, which the Project Lead will discuss with you. As for artwork and wall hangings. If your intention is to return them to that location simply leave the nail in place, otherwise put tape or mark the nail you would like removed.




Will I need to protect my belongings?


Prior to your painting project, we ask that you move anything you are concerned about when possible, such as fragile or breakable items (e.g. pictures, glassware, and electronic devices). We would also be happy to take your instructions if you would rather have us attend to this. We can move furniture and even wall mounted TVs if needed. We take careful observation of anything we do handle and bring any and all concerns and notes to the Crew Lead's attention, who will communicate this to you. We pride ourselves on being trustworthy, but if you wish to be in your home while we paint that is perfectly acceptable. If you look through our testimonials, we are praised for being un-intrusive and accommodating to the homeownerrs priorities.




Can we break the project into phases?


Yes. We provide a detailed and itemized quote to the client to allow them the opportunity to break the project into phases if need be. By listing the cost per room or detail in our estimates our customers have a much easier time prioritizing and keeping within their budget.




What happens after the project is completed?


Final inspection: We recommend a project walk through with Donnie or a Project Lead. Depending on the size and scope we may even leave you a roll of blue tape for a few days so you can mark things we may have not noticed during the final inspection. Different details may become noticeable in different lighting throughout the day and night.